dowservices.net     

Home | About Us | A Clean Building | Services | Green Cleaning | Our Customers Say | FAQ's | Request For Bid | More Information | Contact

2902 1st Ave. N  *  Fargo, ND 58102   Phone (701) 232-4336

 

FAQ's

How many buildings do you currently provide janitorial services for?

 

As of September 2006 we provide janitorial services for 60 businesses. 

 

How many employees do you employ?

 

We employ between 85-90 people.  Our staff consists of janitors, day porters, service technicians, supervisors and managers.  Most of our janitors are part-time and work 2-4 hours per evening, Monday through Friday. 

 

What kind of supervision do you provide?

 

Each building is assigned a supervisor who is responsible for training janitors, inspecting their work, and making sure they have enough supplies and properly maintained equipment to provide quality cleaning services.

 

Do customers have to provide you with cleaning equipment and cleaning chemicals?

 

No, we will provide the cleaning chemicals, rags and equipment needed to complete your cleaning needs. 

 

Do you provide us with information about the janitors that will be cleaning our building?

 

When new janitors are hired we call or email you with the janitor’s name, picture, their start date, start time, and the training supervisor’s name. 

 

Do you keep Material Safety Data Sheets (MSDS) for all of the chemicals that will be used in our building?

 

Yes, we provide a binder to be kept in the janitor’s closet that contains MSDS sheets for all the chemicals.  This binder will contain: a listing of important phone numbers for our company, the cleaning specifications for your building, MSDS sheets for each chemical we use and comment sheets.  These comments sheets can be used by your staff to leave the janitor messages. 

 

Will your janitors be using our telephones to punch in and out?

 

Yes, we ask that you allow our janitors to call our computer to punch in when they arrive and punch out when they leave your building.  We have a toll-free number so there are no charges to your company.